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Warranty

Your new home is protected. Learn what's covered, how to get set up, and how to request service.

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2-10 Home Buyers Warranty

Helpful information for registration, service, and warranty support.

To protect your family's home, we use the highest quality products and craftsmanship. However, we recognize there may be occasions when service is needed. We proudly enroll every new construction homebuyer in the 2-10 Home Buyers Warranty program.

It is our goal to provide timely, satisfactory service. For non-emergency warranty issues, please contact 2-10 to schedule services.

For emergency issues, please refer to your provided vendor supplier list and guidelines included with your closing documents.

To register your 2-10 Home Buyers Warranty, please visit their website.

Any other warranty related questions should be directed to 2-10.

2-10 Home Buyers Warranty Visit 2-10

Our Quality Commitment

We stand behind every home we build.

Built to Last

We select premium materials and work with trusted trade partners to ensure every home meets our high standards before you move in.

Responsive Service

When service is needed, we work quickly. Our team coordinates with 2-10 to make sure warranty requests are handled in a timely manner.

Backed by 2-10

Every CHOV home is enrolled in the industry-leading 2-10 Home Buyers Warranty at no cost to you, giving you peace of mind long after closing.

Frequently Asked Questions

Common questions about your warranty, enrollment, and service process.

We do. There is no cost to you. CHOV covers all fees to enroll your home in the 2-10 Home Buyers Warranty program.

You will need to sign a one-page document to complete the enrollment process. We will walk you through everything — it is quick and straightforward.

Once enrolled, we will send you an email containing the 2-10 warranty booklet with all pertinent information, your emergency contacts, and an overview of the warranty process.

The 2-10 warranty company acts as our service department to help track any repairs needed after you move in. When submitting a repair request, be as thorough as possible — 2-10 only addresses repairs on certain items one time, so it is important to include everything when you submit.

The 2-10 Home Buyers Warranty provides structural, mechanical, and workmanship coverage for your new home. Coverage periods vary by category. For full details on what is covered and for how long, refer to your warranty booklet or visit the 2-10 website.

For true emergencies — such as a major plumbing failure or electrical hazard — refer to your emergency contact list included in your welcome email. For non-emergency repair needs, submit a service request directly through 2-10.
Need More Help?

Questions about your home or next steps?

For non-emergency warranty requests, start with 2-10. For general questions about building with us, reach out to our team.

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